Luxury In-Room Dining Server - Hotel Concierge

Thompson Hotels, Inc.; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Thompson Houston is recruiting for an In-Room Dining Server to join our hotel team as we launch a new destination restaurant concept within Thompson Houston Hotel.

This role starts immediately and supports a 3-meal dining venue with an expanded pool deck, luxury cabanas, private event spaces, and indoor-outdoor dining. You will ensure guest satisfaction, take orders, and process payments in a Hyatt-managed setting.

Qualifications

• 1-year experience in a fast-paced environment.
• Liquor, wine & beer and food knowledge.
• Problem-solving and decision-making skills.
• Proactive attitude with strong organizational skills.
• Work cohesively with colleagues as part of a team.
• Flexible schedule - overnight shift duties including evenings, weekends and holidays.

Responsibilities

• Receives and inputs guest orders.
• Ensure receipt of orders by kitchen are correct.
• Delivers food and beverage orders and collects payments.
• Settles checks in the POS system according to Hotel specifications.
• Assists in the maintenance of the Room Service area and equipment.
• Handles complaints or challenges with a positive attitude

Skills

Fast-paced environment

Liquor knowledge

Problem solving

Organizational skills

Team player

Flexible schedule

Job description

Thompson Houston is recruiting for an In-Room Dining Server to join our hotel team as we launch a new destination restaurant concept within Thompson Houston Hotel.

This role starts immediately and supports a 3-meal dining venue with an expanded pool deck, luxury cabanas, private event spaces, and indoor-outdoor dining. You will ensure guest satisfaction, take orders, and process payments in a Hyatt-managed setting.