Elevated In-Room Dining Server

Hyatt Hotels Corporation; Dallas (TX); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Free room nights

Discounted room rates

Friends & Family room rates

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) with company match

Paid holidays

Paid time off

Employee Stock Purchase Plan

Discounts at retailers

Job summary

Thompson Dallas, a luxury hotel within the Hyatt Hotels Corporation portfolio, is seeking an In Room Dining Server. Deliver meals to guest rooms with warmth and precision, ensuring correct presentation and temperature.

The role supports a 2:00 p.m. to 10:00 p.m. shift with flexibility for mornings, evenings, weekends, and events. Benefits include medical, dental, vision, 401(k), and more for a premium guest experience.

Qualifications

• Previous experience in upscale, luxury hotel, restaurant, or in room dining service preferred.
• Food Handler certification and TABC certification required.
• Knowledge of food, wine, cocktails, and refined dining service preferred.
• Refined verbal communication and interpersonal skills.

Responsibilities

• Deliver food and beverage orders to guest rooms in a timely, professional, and hospitable manner.
• Prepare trays and room service carts with the appropriate food, beverages, condiments, silverware, glassware, linens, utensils, and service items.
• Review every order for accuracy, completeness, presentation, and special requests before leaving the kitchen.
• Present orders neatly and explain menu items or beverages when appropriate.
• Verify billing accuracy and present the check to the guest for review and signature.
• Check in with guests to ensure satisfaction with their meal and overall experience.
• Retrieve trays, carts, and service items from guest rooms and hallways in a timely manner.
• Maintain cleanliness, organization, and proper sanitation of all work areas, equipment, trays, and carts.
• Communicate effectively with the kitchen, front office, housekeeping, and other Food & Beverage colleagues.
• Assist other dining outlets and perform additional duties as needed based on business demands.
• Follow all hotel, food safety, sanitation, cash-handling, and service standards.

Skills

Refined communication

Interpersonal skills

Attention to detail

Guest service

Job description

Thompson Dallas, a luxury hotel within the Hyatt Hotels Corporation portfolio, is seeking an In Room Dining Server. Deliver meals to guest rooms with warmth and precision, ensuring correct presentation and temperature.

The role supports a 2:00 p.m. to 10:00 p.m. shift with flexibility for mornings, evenings, weekends, and events. Benefits include medical, dental, vision, 401(k), and more for a premium guest experience.