Luxury In-Room Dining Concierge

EOS Hospitality; Beverly Hills (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

EOS Hospitality is seeking an In Room Dining Coordinator at L’Ermitage Beverly Hills. The role focuses on ensuring flawless Private Dining service and guest satisfaction through effective communication and attention to detail.

The Coordinator will manage phone orders, interface with kitchen staff, and anticipate guest needs while upholding the highest luxury service standards.

A background in Food & Beverage and a flexible schedule are key requirements for this role.

Qualifications

• Minimum 1 year experience in a similar position preferred.
• Ability to communicate effectively in English with guests and colleagues.
• Flexibility to work varying shifts including nights and weekends.

Responsibilities

• Take Private Dining orders ensuring guest satisfaction.
• Maintain knowledge of Food & Beverage menu items.
• Resolve guest complaints to ensure satisfaction.

Skills

Communication skills

Customer service

Attention to detail

Knowledge of Food & Beverage

Education

High school diploma or equivalent

Tools

Point of Sale Software

Microsoft Office

Multi-line phone system

Job description

EOS Hospitality is seeking an In Room Dining Coordinator at L’Ermitage Beverly Hills. The role focuses on ensuring flawless Private Dining service and guest satisfaction through effective communication and attention to detail.

The Coordinator will manage phone orders, interface with kitchen staff, and anticipate guest needs while upholding the highest luxury service standards.

A background in Food & Beverage and a flexible schedule are key requirements for this role.