Luxury Reservations Specialist
L'Ermitage Beverly Hills
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Job summary
L’Ermitage Beverly Hills is seeking a Reservations Agent to deliver warm, personalized service and manage all aspects of the reservation process, including new bookings, modifications, and cancellations.
The role emphasizes accurate information, upselling opportunities, and collaboration with sales and front desk to ensure a seamless guest experience.
2+ years in hotel guest services, strong communication, and proficiency with PMS and MS Office preferred; weekend availability required.
Job description
L’Ermitage Beverly Hills is seeking a Reservations Agent to deliver warm, personalized service and manage all aspects of the reservation process, including new bookings, modifications, and cancellations.
The role emphasizes accurate information, upselling opportunities, and collaboration with sales and front desk to ensure a seamless guest experience.
2+ years in hotel guest services, strong communication, and proficiency with PMS and MS Office preferred; weekend availability required.
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