Luxury Hotel Restaurant Manager: Elevate Service & Talent

The Knox, Auberge Collection; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

The Knox, Auberge Collection in Dallas seeks a Restaurant Manager to lead daily hotel outlets, shaping a polished service culture and delivering distinctive dining experiences while driving guest satisfaction and financial performance.

Reporting to the Director of Restaurants, you will supervise service, recruit and coach the team, coordinate menus and wine programs, and collaborate with Culinary, Finance and Banquets to ensure seamless operations.

Qualifications

• Progressive Food & Beverage leadership experience is required, preferably within a luxury hotel, resort, private club, or high-end restaurant.
• Minimum of five years of restaurant or hotel Food & Beverage experience, including two years in a leadership role.
• Pre-opening or hotel-opening experience is highly desirable.
• Strong knowledge of elevated service, wine and spirits, labor management, budgeting, inventory controls, cost management, and guest recovery.
• Proven ability to develop talent, hold teams accountable, and foster a service-focused culture.
• Exceptional communication, organization, decision-making, and problem-solving skills.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; equivalent experience will be considered.
• Food safety and responsible alcohol service certifications are required or must be obtained within the property's established timeframe.

Responsibilities

• Direct service periods with a visible floor presence, ensuring warm, polished, and attentive hospitality.
• Recruit, train, schedule, coach, and evaluate team members while developing emerging leaders.
• Set daily priorities through pre-shift meetings and ensure the team is prepared regarding menus, ingredients, wine, spirits, promotions, and guest preferences.
• Own standards for service, presentation, cleanliness, ambiance, outlet readiness, and operating procedures.
• Build meaningful guest relationships, anticipate preferences, and resolve concerns promptly and discreetly.
• Partner with Culinary, Stewarding, Finance, Banquets, Talent & Culture, and other departments to deliver seamless operations.
• Manage scheduling, payroll, labor productivity, inventories, purchasing, cost controls, revenue opportunities, and profitability with the Director of Restaurants.
• Ensure compliance with food safety, responsible alcohol service, sanitation, cash-handling, and workplace safety requirements.

Skills

Food & Beverage leadership

Guest service excellence

Communication

Problem solving

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Job description

The Knox, Auberge Collection in Dallas seeks a Restaurant Manager to lead daily hotel outlets, shaping a polished service culture and delivering distinctive dining experiences while driving guest satisfaction and financial performance.

Reporting to the Director of Restaurants, you will supervise service, recruit and coach the team, coordinate menus and wine programs, and collaborate with Culinary, Finance and Banquets to ensure seamless operations.