Luxury Restaurant Manager - Guest Experience Leader

Auberge Resorts Collection; Dallas (TX); Hybrid; USD 70,000 - 100,000; Full time

Job summary

The Knox, Auberge Collection is seeking a Restaurant Manager to lead the daily performance of hotel outlets, reporting to the Director of Restaurants. You will build a polished service culture and drive guest satisfaction, standards, and profitability.

Lead a team, recruit, train, and coach, ensuring readiness with menus, wine, and guest preferences. Partner with cross‑functional departments to deliver seamless operations.

Qualifications

• Progressive F&B leadership experience in luxury hotels or high-end restaurants.
• Minimum five years in restaurant or hotel F&B with at least two years in a leadership role.
• Pre-opening or hotel-opening experience is highly desirable.
• Strong knowledge of elevated service, wine & spirits, budgeting, inventory controls, and cost management.
• Ability to develop talent and foster a service-focused culture.
• Excellent communication, organization, decision-making and problem-solving skills.
• Bachelor's degree in Hospitality Management or related field; equivalent experience considered.
• Food safety and responsible alcohol service certifications required or pending.

Responsibilities

• Direct service periods with a visible floor presence delivering polished hospitality.
• Recruit, train, schedule, coach, and evaluate team members and develop leaders.
• Set daily priorities through pre-shift meetings with menus, wine, and guest preferences.
• Own standards for service, presentation, cleanliness, ambiance, and procedures.
• Build guest relationships, anticipate preferences, and resolve concerns promptly.
• Collaborate with Culinary, Stewarding, Finance, Banquets, Talent & Culture for seamless operations.
• Manage scheduling, payroll, labor productivity, inventories, purchasing, cost controls, revenue opportunities, and profitability with Director.
• Ensure compliance with food safety, responsible alcohol service, sanitation, cash-handling, and safety.

Skills

Leadership

Guest relations

Staff development

Budgeting

Operations

Wine & spirits

Communication

Problem solving

Food safety

Education

Bachelor's degree in Hospitality Management

Job description

The Knox, Auberge Collection is seeking a Restaurant Manager to lead the daily performance of hotel outlets, reporting to the Director of Restaurants. You will build a polished service culture and drive guest satisfaction, standards, and profitability.

Lead a team, recruit, train, and coach, ensuring readiness with menus, wine, and guest preferences. Partner with cross‑functional departments to deliver seamless operations.