Luxury Hotel Housekeeping Supervisor

Caesars Entertainment; New Orleans (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

Caesars New Orleans Casino & Hotel is seeking a Hotel Housekeeping Floor Supervisor to oversee Room Attendants, Turndown Attendants, Housepersons and Laundry Attendants. You will train staff, inspect rooms, and ensure service standards are met to deliver exceptional guest experiences.

The ideal candidate has leadership experience in luxury hospitality, strong guest service skills, and the ability to maintain cleanliness and organization across floors.

Qualifications

• Leadership experience supervising hotel staff and ensuring adherence to standards.
• Customer service mindset with ability to resolve guest issues.
• Strong communication and teamwork skills.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Supervise and train Floor Attendants, Turndown Attendants, Housepersons and Laundry Attendants.
• Inspect rooms to ensure cleanliness and adherence to standards.
• Coordinate staff breaks and assign daily tasks.
• Document attendance and report any issues to management.
• Assist in housekeeping operations to deliver guest experiences.

Skills

Leadership

Guest service

Communication

Problem solving

English

Education

High school diploma

Job description

Caesars New Orleans Casino & Hotel is seeking a Hotel Housekeeping Floor Supervisor to oversee Room Attendants, Turndown Attendants, Housepersons and Laundry Attendants. You will train staff, inspect rooms, and ensure service standards are met to deliver exceptional guest experiences.

The ideal candidate has leadership experience in luxury hospitality, strong guest service skills, and the ability to maintain cleanliness and organization across floors.