Luxury Guest Experience Concierge

Ralph Lauren; Aventura, Florida, US; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discount

Career development program

Job summary

Ralph Lauren Corporation is seeking a Guest Services Coordinator to enhance in-store client experiences and support store sales goals. You will own hospitality for clients, including beverage service and product presentation, while partnering with selling teams to deliver personalized service.

The role emphasizes expert product knowledge, strong communication, and proactive support across departments to ensure a premium shopping environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong interpersonal abilities and relationship-building.
• Able to multi-task in a fast-paced retail environment.
• Retail or hospitality experience preferred.

Responsibilities

• Support hospitality services for in-store client experience.
• Greet clients and assist with shopping needs across departments.
• Coordinate with selling teams to facilitate seamless transactions.
• Assist with opening/closing procedures and cash wrap duties.
• Maintain merchandise presentation and clean, organized sales floor.

Skills

Communication

Interpersonal skills

Attention to detail

Organizational skills

Multitasking

Self-starter

Excel/PowerPoint/Outlook

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ralph Lauren Corporation is seeking a Guest Services Coordinator to enhance in-store client experiences and support store sales goals. You will own hospitality for clients, including beverage service and product presentation, while partnering with selling teams to deliver personalized service.

The role emphasizes expert product knowledge, strong communication, and proactive support across departments to ensure a premium shopping environment.