Luxury Brand Merchandising Specialist

BoF Careers; Chicago (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

Ralph Lauren Corp is seeking a Sales Professional to create exceptional client experiences and exceed sales goals. You will build lasting relationships, demonstrate product knowledge across RL Lifestyle categories, and represent the brand with a premium customer-first approach.

The role emphasizes in-store service, product education, and collaborative teamwork, with opportunities to participate in events and inventory tasks in a fast-paced retail environment.

Qualifications

• Relevant work experience preferred.
• Well-developed written and verbal skills.
• Excellent interpersonal skills with ability to build and maintain relationships.
• Strong organizational skills and attention to detail.
• Ability to multi-task, work in high pressure environment.
• Self-starter / proactive mindset / passion for learning.
• Positive energy and genuine desire to work with people.
• Proficient in English; other languages a plus.
• Passion for the Brand and thriving in a selling environment.
• Strong computer skills: Word, Excel, PowerPoint, Workday, Outlook.
• Ability to operate the register and stand for long hours.

Responsibilities

• Provide exceptional customer service and hospitality by greeting, listening and assisting customers.
• Elevate in-store experience by delivering memorable moments.
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Drive consistent business through key product pillars and full-price volume.
• Utilize technology and virtual selling for outreach to clients and offer the full Ralph Lauren range.
• Develop strong product knowledge across RL Lifestyle catalogues.
• Maintain a professional appearance and follow RL dress and grooming standards.
• Assist with inventory, events and store projects as needed.
• Perform opening and closing store duties as needed.

Skills

Interpersonal skills

Organizational skills

Multi-tasking

Self-starter

English proficiency

Brand passion

Computer skills

Tools

Microsoft Word

Excel

PowerPoint

Workday

Outlook

Job description

Ralph Lauren Corp is seeking a Sales Professional to create exceptional client experiences and exceed sales goals. You will build lasting relationships, demonstrate product knowledge across RL Lifestyle categories, and represent the brand with a premium customer-first approach.

The role emphasizes in-store service, product education, and collaborative teamwork, with opportunities to participate in events and inventory tasks in a fast-paced retail environment.