Seasonal Guest Services & Sales Concierge

Ralph Lauren; New York (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

Ralph Lauren Corporation is seeking a Guest Services Coordinator in New York to manage hospitality for in-store clients and support the selling team. You will handle food and beverage service, greet clients, and develop profitable relationships with internal and external clients to drive the shopping experience.

You will become an expert on product knowledge, assist with promotions and marketing events, and coordinate with shipping and alterations teams to ensure smooth service.

Qualifications

• Strong customer service and communication skills required.
• Ability to build and maintain relationships with clients
• Experience supporting sales teams in a retail environment

Responsibilities

• Greet clients and provide exceptional customer service as they shop.
• Serve beverages and hospitality needs within the store.
• Support sales professionals and coordinate store-to-store product requests.

Skills

Customer service

Interpersonal skills

Phone etiquette

Sales support

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ralph Lauren Corporation is seeking a Guest Services Coordinator in New York to manage hospitality for in-store clients and support the selling team. You will handle food and beverage service, greet clients, and develop profitable relationships with internal and external clients to drive the shopping experience.

You will become an expert on product knowledge, assist with promotions and marketing events, and coordinate with shipping and alterations teams to ensure smooth service.