Luxury Retail Sales Specialist — Client Experience

Ralph Lauren Corporation; Town of Southampton (NY); On-site; USD 23,000 - 34,000; Part time

Job summary

Ralph Lauren Corporation is seeking a Sales Professional to deliver exceptional client experiences in-store, build lasting relationships and exceed sales goals across Ralph Lauren’s lifestyle brand.

You will greet customers, demonstrate product knowledge, and leverage technology to engage clients. You will also support inventory, visuals, and store events while upholding the brand’s standards and professional appearance.

Qualifications

• Relevant work experience preferred
• Well-developed written and verbal skills
• Excellent interpersonal skills with the ability to build and maintain strong working relationships
• Strong organizational skills and attention to detail
• Ability to multi-task, work in high pressure environment
• Self-starter / proactive mindset / passion for learning
• Positive energy and genuine desire to work with people
• Proficient in English

Responsibilities

• Provide exceptional customer service and hospitality by greeting, listening and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling
• Elevate in store experience by consistently delivering memorable moments to every customer
• Maintain customer correspondence to build and enhance relationships and drive sales
• Drive consistent business through key product pillars and full price volume across all Ralph Lauren lifestyles
• Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products
• Develop strong product knowledge across the RL Lifestyle catalogues
• Be well informed about the company history, current events and general information about Ralph Lauren
• Maintain a professional appearance and follow dress, presentation and grooming standards
• Assist with inventory, special events and projects as needed
• Perform opening and closing store duties as needed
• Maintain open, professional and ongoing communications with store management, peers and corporate partners
• Ability to network and socialize with our target customers

Skills

excellent interpersonal skills

strong organizational skills

written and verbal communication

self-starter

positive energy

team-oriented

ability to multi-task under pressure

English proficiency

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Ralph Lauren Corporation is seeking a Sales Professional to deliver exceptional client experiences in-store, build lasting relationships and exceed sales goals across Ralph Lauren’s lifestyle brand.

You will greet customers, demonstrate product knowledge, and leverage technology to engage clients. You will also support inventory, visuals, and store events while upholding the brand’s standards and professional appearance.