Luxury Front Office Supervisor - Guest Experience Lead

Four Seasons; East Palo Alto (CA); Vor Ort; USD 80.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401k with company match

Complimentary stays worldwide

Free employee meals

Zusammenfassung

Four Seasons Hotel Silicon Valley in the heart of Silicon Valley is seeking an Assistant Front Office Manager to lead the Guest Services team and ensure a seamless guest experience.

The ideal candidate has 2–3 years of luxury hotel supervisory front office experience, strong English, flexible schedule, and US work authorization; the role offers a competitive salary, comprehensive benefits, and worldwide employee perks.

Qualifikationen

• 2–3 years of luxury hotel experience in a supervisory or management role.
• Flexibility to work weekdays, weekends, holidays, evenings and some overnights.
• Strong reading, writing and spoken English.
• Must provide work authorization to work in the United States.

Aufgaben

• Provide professional and engaging service at all times.
• Oversee Front Office and Guest Services operations and train staff.
• Coordinate guest arrivals and departures; manage billing with internal departments.
• Follow safety procedures and respond to emergencies.
• Resolve guest complaints with hospitality and professionalism.

Kenntnisse

Front Office

Supervisory experience

Flexible schedule

English proficiency

US work authorization

Jobbeschreibung

Four Seasons Hotel Silicon Valley in the heart of Silicon Valley is seeking an Assistant Front Office Manager to lead the Guest Services team and ensure a seamless guest experience.

The ideal candidate has 2–3 years of luxury hotel supervisory front office experience, strong English, flexible schedule, and US work authorization; the role offers a competitive salary, comprehensive benefits, and worldwide employee perks.