Luxury Front Desk Concierge — Guest Experience Expert

Stratton Amenities; Birmingham (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Supportive work environment

Diversity and inclusion

Job summary

Stratton Amenities in Birmingham, AL, is seeking a hospitality-minded professional to welcome residents and visitors with warmth and discretion. You will anticipate needs, managing requests from dinner reservations to deliveries, while upholding luxury-service standards in a high-end community.

Join a team that values exceptional service, professionalism, and a polished appearance, with opportunities to grow within a diverse and inclusive environment.

Qualifications

• 3+ years in hospitality or a high-end retail setting.
• A proven track record of delivering top-tier service.
• Flexibility to work nights, weekends, and holidays because luxury never takes a day off.

Responsibilities

• Be the welcoming face of luxury, greeting residents and visitors with warmth.
• Anticipate needs and go the extra mile to ensure a seamless experience.
• Build and maintain positive relationships with all members of our community.
• Keep a vigilant eye on safety and security, because peace of mind is priceless.
• Handle a variety of requests, from dinner reservations to package delivery, with efficiency and discretion.

Skills

Hospitality experience

Strong communication

Professional demeanor

Job description

Stratton Amenities in Birmingham, AL, is seeking a hospitality-minded professional to welcome residents and visitors with warmth and discretion. You will anticipate needs, managing requests from dinner reservations to deliveries, while upholding luxury-service standards in a high-end community.

Join a team that values exceptional service, professionalism, and a polished appearance, with opportunities to grow within a diverse and inclusive environment.