Luxury Residential Front Desk Concierge

Strattonamenities; Nashville (TN); On-site; USD 20,664 - 30,307; Full time

Job summary

Strattonamenities seeks a Front Desk Concierge for a luxury residential property to deliver superior service to residents and guests. The role involves managing the front desk, greeting visitors, handling packages, and coordinating with on-site teams to maintain a hospitable atmosphere.

The successful candidate will have strong communication skills, a professional appearance, and the ability to stay composed in a fast-paced environment.

Qualifications

• Prior experience in concierge, front desk, hospitality, or customer service.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to remain composed in a fast-paced environment.
• Reliable, punctual, and detail-oriented.
• Basic computer skills including email and property management systems.

Responsibilities

• Greet residents and guests promptly with proper eye contact, posture, and tone.
• Manage front desk operations including visitor access, package handling, and resident requests.
• Maintain awareness of building activity and enforce access control procedures.
• Provide accurate information, directions, and assistance.
• Coordinate with property management and on-site teams as needed.
• Handle phone calls, emails, and service requests promptly and professionally.
• Maintain a clean, organized, and professional front desk presence.
• Monitor for issues or irregularities and report to management as required.

Skills

Communication skills

Interpersonal skills

Professional appearance

Attention to detail

Punctuality

Tools

Property management systems

Email

Job description

Strattonamenities seeks a Front Desk Concierge for a luxury residential property to deliver superior service to residents and guests. The role involves managing the front desk, greeting visitors, handling packages, and coordinating with on-site teams to maintain a hospitable atmosphere.

The successful candidate will have strong communication skills, a professional appearance, and the ability to stay composed in a fast-paced environment.