Luxury Front Desk Concierge | Guest Experience Pro

Stratton Amenities; Raleigh (NC); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Performance-based rewards

Fun work environment

Zusammenfassung

Stratton Amenities is seeking a friendly, energetic concierge to welcome residents and guests in our luxury residential high-rise. You will assist with packages, coordinate amenities, and ensure a seamless guest experience while upholding confidentiality and security. A minimum of two years in hospitality is required, along with excellent communication and a polished appearance.

The role offers a dynamic work environment with opportunities for growth and rewards based on performance.

Qualifikationen

• Two years of hospitality experience required.
• Excellent verbal and written communication.
• Strong problem-solving and guest service skills.
• Organized, proactive and self-motivated.
• Maintain a neat, professional appearance.
• Able to work nights, weekends and holidays.

Aufgaben

• Greet and direct residents and visitors with a pleasant attitude.
• Log guest packages, ensure timely delivery, and perform package inventory audits.
• Monitor lobby and surveillance to ensure resident safety and security.
• Coordinate amenities requests including transportation, move-ins, reservations, and events.
• Maintain confidentiality and professional demeanor.

Kenntnisse

Communication

Problem solving

Guest service

Interpersonal skills

Organization

Self-motivated

Professional appearance

Flexible schedule

Jobbeschreibung

Stratton Amenities is seeking a friendly, energetic concierge to welcome residents and guests in our luxury residential high-rise. You will assist with packages, coordinate amenities, and ensure a seamless guest experience while upholding confidentiality and security. A minimum of two years in hospitality is required, along with excellent communication and a polished appearance.

The role offers a dynamic work environment with opportunities for growth and rewards based on performance.