Front Desk Guest Relations Agent (Luxury Hotel)

Starwood Hotels & Resorts Worldwide, Inc.; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

1 Hotel Central Park in New York City seeks a friendly Front Desk Agent to welcome guests, handle arrivals and departures, and ensure a smooth stay. This full-time role requires at least 1 year of guest service experience, the ability to multitask in a fast-paced setting, and flexibility to work a 24-hour schedule.

Bilingual skills are a plus. We value a team player attitude and a passion for hospitality; Starwood Hotels offers a collaborative environment and opportunities to grow within a

Qualifications

• Minimum 1 year of guest service experience.
• Ability to speak a second language is a plus.
• Willingness to work a 24-hour operation.
• Strong communication and teamwork skills.

Responsibilities

• Greet guests and handle check-in/out with a welcoming demeanor.
• Assist guests with inquiries and relay to appropriate team members.

Skills

Guest service

Communication

Team player

Multi-tasking

Detail oriented

Flexibility

Job description

1 Hotel Central Park in New York City seeks a friendly Front Desk Agent to welcome guests, handle arrivals and departures, and ensure a smooth stay. This full-time role requires at least 1 year of guest service experience, the ability to multitask in a fast-paced setting, and flexibility to work a 24-hour schedule.

Bilingual skills are a plus. We value a team player attitude and a passion for hospitality; Starwood Hotels offers a collaborative environment and opportunities to grow within a