Guest Experience Concierge - Front Desk

Rose Associates; New York (NY); On-site; USD 31,684 - 34,440; Full time

Job summary

A dynamic hospitality company in New York is seeking a Front Desk Agent for The Bayard Hotel. Responsibilities include creating a welcoming atmosphere, managing guest check-ins, and ensuring all needs are met efficiently. Ideal candidates will possess strong communication and organizational skills, with previous customer service experience preferred. This is a full-time entry-level position offering an hourly pay range of $23–$25.

Qualifications

• Previous front desk or customer service experience strongly preferred.
• Ability to work flexible hours, including evenings and weekends.
• Professional appearance and customer-focused attitude.

Responsibilities

• Greet guests warmly and provide positive first impressions.
• Manage the check-in and check-out process.
• Respond to guest inquiries and provide accurate information.

Skills

Excellent communication skills

Customer service oriented

Organizational skills

Multitasking

Problem-solving

Education

High school diploma or equivalent

Associate degree or hospitality coursework

Tools

Microsoft Office

MEWS

Akia

Job description

A dynamic hospitality company in New York is seeking a Front Desk Agent for The Bayard Hotel. Responsibilities include creating a welcoming atmosphere, managing guest check-ins, and ensuring all needs are met efficiently. Ideal candidates will possess strong communication and organizational skills, with previous customer service experience preferred. This is a full-time entry-level position offering an hourly pay range of $23–$25.