Luxury Front Desk Concierge

Jones Lang LaSalle Incorporated; Chicago (IL); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle is seeking a Guest Service Representative to join our Experience Management (XM) team in Chicago. The role focuses on delivering exceptional guest experiences at the front desk, greeting tenants and visitors, and effectively coordinating with building management and security.

Responsibilities include signing in visitors, answering tenant inquiries, and providing accurate information while maintaining a professional, positive demeanor.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year experience in high-end hospitality, luxury retail, fine dining or related field.
• Professional demeanor and appearance.
• Positive and engaging personality in all work situations.
• Outstanding people skills.
• Ability to be flexible and adaptable.
• Strong organizational skills and ability to multi-task.
• Excellent oral and written communication skills.

Responsibilities

• Greet tenants and visitors at the reception desk in a courteous, professional manner.
• Sign in all authorized visitors per building policies and SOPs.
• Assist tenants with inquiries via phone and email throughout the day.
• Provide information and guidance to guests about building policies and services.
• Maintain orderly reception areas and report any security issues to management.

Skills

Customer service

Communication skills

Flexibility

Multitasking

Professional demeanor

People skills

Education

High school diploma

Tools

MS Office

Internet

Job description

Jones Lang LaSalle is seeking a Guest Service Representative to join our Experience Management (XM) team in Chicago. The role focuses on delivering exceptional guest experiences at the front desk, greeting tenants and visitors, and effectively coordinating with building management and security.

Responsibilities include signing in visitors, answering tenant inquiries, and providing accurate information while maintaining a professional, positive demeanor.