Luxury Front Desk Concierge — Weekend & Part-Time

Stratton Amenities; Chicago (IL); On-site; USD 23,000 - 25,000; Part time

Job summary

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community in Chicago. This part-time role focuses on maintaining a welcoming lobby, assisting residents and visitors, and ensuring smooth front desk operations during weekend shifts.

Responsibilities include greeting guests, managing access, answering calls with proper etiquette, handling packages, and keeping accurate logs.

Qualifications

• Front desk/concierge experience preferred.
• Excellent communication and interpersonal skills.
• Professional demeanor and appearance.
• Reliable, punctual and able to work independently.
• Basic computer proficiency and ability to learn property systems.

Responsibilities

• Maintain a professional, welcoming lobby presence at all times.
• Greet residents and guests, manage visitor access, and announce arrivals.
• Answer and route phone calls with proper etiquette.
• Handle packages, deliveries, and key control according to property procedures.
• Monitor building access and follow security protocols.
• Assist residents with requests, reservations, and general inquiries.
• Maintain logs and reports for incidents, visitors, and deliveries.
• Coordinate with property management and escalate issues when needed.
• Ensure front desk and lobby remain clean, organized, and presentable.

Skills

Front desk experience

Communication skills

Customer service

Professional appearance

Punctual and reliable

Basic computer skills

Job description

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community in Chicago. This part-time role focuses on maintaining a welcoming lobby, assisting residents and visitors, and ensuring smooth front desk operations during weekend shifts.

Responsibilities include greeting guests, managing access, answering calls with proper etiquette, handling packages, and keeping accurate logs.