Guest Services & Front Desk Coordinator

Jones Lang LaSalle Incorporated; Chicago (IL); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

401(k) plan with matching companycon

Medical, Dental & Vision care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in Chicago is seeking a professional, client‑facing Receptionist to be the first point of contact for visitors and callers and to provide essential administrative support. You will greet guests, direct inquiries, and help maintain smooth daily operations on-site.

The ideal candidate has at least 2 years of customer service experience, strong organizational and communication skills, and fluency in English.

Qualifications

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Responsibilities

• Greet and direct clients, guests, and visiting employees
• Answer incoming calls and route to appropriate associates
• Manage visitor tracking for vendors and guests
• Handle parking and vehicle logs, security access cards, and keys
• Assist with employee onboarding/offboarding processes
• Manage incoming/outgoing mail and packages
• Support the annual management plan by meeting KPIs
• Perform facility management tasks as directed

Skills

Customer service

Organizational skills

Communication skills

English fluency

Physical stamina

Reception experience (preferred)

Visitor management systems (preferred)

Office management procedures (prefer)

Tools

Visitor management systems

Job description

Jones Lang LaSalle (JLL) in Chicago is seeking a professional, client‑facing Receptionist to be the first point of contact for visitors and callers and to provide essential administrative support. You will greet guests, direct inquiries, and help maintain smooth daily operations on-site.

The ideal candidate has at least 2 years of customer service experience, strong organizational and communication skills, and fluency in English.