Luxury Fashion Sales Specialist

kate spade new york; Freeport (ME); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experiences and a strong emphasis on personal styling. The Sales Associate role focuses on delivering elevated service, meeting sales goals, and supporting store operations.

The position requires at least 1 year in luxury retail, familiarity with POS systems, and strong English. Candidates with social media savvy and live-stream experience are preferred to engage clients across channels.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos (Preferred).
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising).
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Assist teammates in functional areas as required.

Skills

Sales experience

English proficiency

POS operation

iPad / Mobile POS familiarity

Luxury retail experience

Social media savviness

Live-stream shopping / video demos

Clienteling and data acquisition

Tools

POS system

Mobile POS

Job description

Coach is a global fashion house known for luxury retail experiences and a strong emphasis on personal styling. The Sales Associate role focuses on delivering elevated service, meeting sales goals, and supporting store operations.

The position requires at least 1 year in luxury retail, familiarity with POS systems, and strong English. Candidates with social media savvy and live-stream experience are preferred to engage clients across channels.