Luxury Fashion Sales Ambassador

Tapestry (Coach/Kate Spade); Frisco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach is a global fashion house renowned for luxury retail. The role focuses on representing the brand, building relationships with clients through styling and product knowledge, and driving sales through personalized service and cross-selling.

You will use POS systems, social selling, and clienteling tools to capture data and encourage repeat purchases. Flexibility for a fast-paced store environment, with emphasis on delivering a high-energy, professional customer experience, and contributing

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

Fashion knowledge

POS operation

English proficiency

Social media savvy

Tools

POS system

Mobile POS

iPad/laptop

Job description

Coach is a global fashion house renowned for luxury retail. The role focuses on representing the brand, building relationships with clients through styling and product knowledge, and driving sales through personalized service and cross-selling.

You will use POS systems, social selling, and clienteling tools to capture data and encourage repeat purchases. Flexibility for a fast-paced store environment, with emphasis on delivering a high-energy, professional customer experience, and contributing