Luxury Fashion Sales Ambassador

Tapestry (Coach/Kate Spade); Concord (NC); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Coach is seeking a Sales Associate in Concord, NC to join our luxury retail team. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Represent Coach with professionalism, build lasting client relationships, and utilize POS and mobile tools to capture data for repeat purchases.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.

Responsabilités

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain energy on the floor and assist with inventory and daily tasks.
• Support store operations including cash wrap, replenishment, and visual merchandising.

Connaissances

Luxury retail

Sales experience

POS operation

Clienteling

English proficiency

Description du poste

Coach is seeking a Sales Associate in Concord, NC to join our luxury retail team. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Represent Coach with professionalism, build lasting client relationships, and utilize POS and mobile tools to capture data for repeat purchases.