Senior Luxury Retail Sales Associate

Tapestry, Inc.; Concord (NC); Presencial; USD 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Descripción de la vacante

Coach is seeking a Sales Support Associate in Concord, NC to deliver exceptional customer service, run POS transactions, handle stock and merchandising, and support store operations. You will help create a premium shopping experience and maintain accurate inventory while representing the Coach brand in a fast-paced luxury environment.

Requirements include retail experience, fashion awareness, and strong English communication.

Formación

• 1+ retail experience, preferably luxury retail service.
• Knowledge of fashion trends and market competition.
• Ability to use cash registers, iPad/laptop, Mobile POS and internet tools.

Responsabilidades

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap, handle cash/media per policy.
• Suggest add-ons, promote gift cards, capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and keep stockroom clean.
• Manage stock levels, replenish floor, and perform visual merchandising updates.
• Support floor activities, respond to customer requests, coordinate with team/management.
• Maintain housekeeping standards and Loss Prevention guidelines.

Conocimientos

Customer service

Cashier experience

Stock organization

Merchandising

Communication

English proficiency

POS system

iPad / Laptop use

Herramientas

POS system

Walkie talkie

Mobile POS

Internet use

Descripción del empleo

Coach is seeking a Sales Support Associate in Concord, NC to deliver exceptional customer service, run POS transactions, handle stock and merchandising, and support store operations. You will help create a premium shopping experience and maintain accurate inventory while representing the Coach brand in a fast-paced luxury environment.

Requirements include retail experience, fashion awareness, and strong English communication.