Luxury Events & Revenue Manager

Loews Hotels, LLC.; Tucson (AZ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, Holidays

Training & Development opportunities

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Complimentary meals in Team Member Caf

Golf discount

Community volunteer opportunities

Benefits vary by position

Job summary

Loews Ventana Canyon Resort in Tucson, AZ is seeking a dynamic Sales & Operations Manager for the Flying V Restaurant. You will drive private dining and catering revenue while delivering exceptional guest experiences, with nights, weekends, and holidays required.

You will build long-lasting client relationships, lead strategic sales initiatives, and collaborate with culinary teams to tailor menus and events.

Qualifications

• High School Diploma or equivalent required.
• 3+ years in catering, event sales, or fine dining hospitality.
• Proficiency in Microsoft Office and CRM systems.
• Ability to work evenings, weekends, and holidays.
• Hotel or luxury restaurant experience preferred; knowledge of wine/food pairings is a plus.

Responsibilities

• Drive revenue through strategic sales initiatives including private dining, events, and campaigns.
• Prospect and solicit new business for event services with corporate accounts.
• Reply to incoming leads; conduct site visits to support in converting Flying V business.
• Respond to event inquiries and conduct site visits to showcase our venue as a premier event destination.
• Maintain relationships with Sales/Marketing teams to attract VIPs, media, and promotional opportunities.
• Negotiate event contracts, including Food & Beverage minimums and customized client requests.
• Serve as the primary point of contact for all event clients from inquiry through execution.
• Collaborate with the Culinary and Beverage teams to create and optimize catering menus that align with client preferences and financial goals.
• Act as the on-site lead during events, resolving issues and ensuring smooth operations.
• Manage VIP reservations, ensuring personalized service and attention to detail.
• Maintain accurate records of all client communications and event details.
• Attend departmental meetings as appropriate: Staff, Department, Resume Review and BEO Meetings, etc.
• Analyze sales performance, identify growth opportunities, and implement solutions to achieve targets.
• Oversee day-to-day operations, ensuring seamless coordination between FOH and BOH teams as needed.
• Lead, coach, and develop the team to uphold exceptional service standards.
• Other duties as assigned.

Skills

Client relations

Sales leadership

Negotiation

Event planning

Communication skills

Contract management

CRM systems

Budgeting/forecasting

Education

High School Diploma or equivalent

Associate's or Bachelor's degree in Hospitality/Business

Tools

Microsoft Office

CRM software

Job description

Loews Ventana Canyon Resort in Tucson, AZ is seeking a dynamic Sales & Operations Manager for the Flying V Restaurant. You will drive private dining and catering revenue while delivering exceptional guest experiences, with nights, weekends, and holidays required.

You will build long-lasting client relationships, lead strategic sales initiatives, and collaborate with culinary teams to tailor menus and events.