Flying V Sales & Operations Manager

Loews Hotels & Co; Tucson (AZ); Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) with company match

Paid Sick Days

Vacation

Holidays

Paid Bereavement

Training & Development opportunities

Tuition Reimbursement

Hotel staff rates

Other discounts

Zusammenfassung

Loews Ventana Canyon Resort in Tucson seeks a dynamic Sales & Operations Manager for the Flying V Restaurant. You will lead strategic sales initiatives, drive private dining and catering revenue, and ensure exceptional guest experiences.

Requires 3+ years in catering or event sales, hospitality, strong vendor management, and ability to work evenings, weekends, and holidays. Hotel or luxury dining experience preferred; salary potential includes bonus opportunities.

Qualifikationen

• 3+ years in catering, event sales, or fine dining hospitality is required.
• Proficiency in Microsoft Office and CRM systems is required.
• Ability to work evenings, weekends, and holidays is required.
• Hotel or luxury restaurant experience is preferred.
• Knowledge of wine, spirits, and food pairings is preferred.
• Experience with budgeting, forecasting, and P&L management is preferred.
• Associate’s or Bachelor’s degree in Hospitality, Business, or related field is preferred.

Aufgaben

• Drive revenue through strategic sales initiatives, including private dining, events, and promotional campaigns.
• Actively prospect and solicit new business for our event services, targeting group clients and corporate accounts.
• Site visits to support in converting Flying V business and respond to event inquiries.
• Negotiate event contracts, including Food & Beverage minimums and customized client requests.
• Collaborate with Culinary and Beverage teams to create catering menus aligned with client goals.
• Lead on-site during events, resolving issues and ensuring smooth operations.
• Maintain records of client communications and event details.

Kenntnisse

Strong hospitality sales skills

Event sales experience

Negotiation and client management

Effective communication

Ausbildung

High School Diploma or equivalent

Associate’s or Bachelor’s degree in Hospitality, Business, or related field

Tools

Microsoft Office

CRM systems

Jobbeschreibung

Recognized as an AZ Central Top Workplace, Loews Ventana Canyon Resort offers careers at a luxury resort in Tucson’s Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms, five dining outlets, spa, recreation, and event spaces.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits
• 401(k) & company match Paid Sick Days
• Vacation
• and Holidays
• Paid Bereavement
• Paid Pet Bereavement Training & Development opportunities
• career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates
• other discounts
• perks & more Complimentary meals in Team Member Café while working Golf discount at The Lodge at Ventana Canyon Community volunteer opportunities

Benefits are subject to eligibility and may vary by position

What We’re Looking For:

A dynamic and results-driven Sales & Operations Manager dedicated to the Flying V Restaurant. This role combines strategic sales leadership to drive private dining and catering revenue while ensuring exceptional guest experiences. Nights, weekends, and holidays availability is required for this position.

Who You Are:

Known for your ability to build trust and long‑lasting client and stakeholder relationships. Recognized for being proactive, staying organized, and ahead of operational demands. Confident making decisions independently, driving performance, and achieving results. Skilled in delivering clear and compelling communications including client presentations. Experienced in successful negotiation and contract management. Veterans and military spouses encouraged to apply.

What You’ll Do:

Drive revenue through strategic sales initiatives, including private dining, events, and promotional campaigns. Actively prospect and solicit new business for our event services, targeting group clients and corporate accounts. Promptly reply to all incoming leads; conduct site visits to support in converting Flying V business. Respond to event inquiries and conduct site visits to showcase our venue as a premier event destination. Maintain relationships with Sales/Marketing teams to attract VIPs, media, and promotional opportunities. Negotiate event contracts, including Food & Beverage minimums and customized client requests. Serve as the primary point of contact for all event clients, from inquiry through execution. Collaborate with the Culinary and Beverage teams to create and optimize catering menus that align with client preferences and financial goals. Act as the on-site lead during events, resolving issues and ensuring smooth operations. Manage VIP reservations, ensuring personalized service and attention to detail. Maintain accurate records of all client communications and event details. Attend departmental meetings as appropriate: Staff, Department, Resume Review and BEO Meetings, etc. Analyze sales performance, identify growth opportunities, and implement solutions to achieve targets. Oversee day-to-day operations, ensuring seamless coordination between FOH and BOH teams as needed. Lead, coach, and develop the team to uphold exceptional service standards. Other duties as assigned.

Your Qualifications Include:

High School Diploma or equivalent is required.

3+ years in catering, event sales, or fine dining hospitality is required.

Proficiency in Microsoft Office and CRM systems is required.

Ability to work evenings, weekends, and holidays is required.

Hotel or luxury restaurant experience is preferred.

Knowledge of wine, spirits, and food pairings is preferred.

Experience with budgeting, forecasting, and P&L management is preferred.

Associate’s or Bachelor’s degree in Hospitality, Business, or related field is preferred.

In this position you will often be sitting for extended periods.

In this position you will often be standing/walking for site visits or event support

In this position you will often need ability to lift up to 25 lbs.

Who You’ll Supervise:

While this role does not have direct reports, you will collaborate extensively with both internal teams and external clients to support the success of the organization.

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.