F&B Supervisor: Lead Dynamic Dining & Guest Experience

Loews Hotels, LLC.; Tucson (AZ); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

Training opportunities

Tuition reimbursement

Pet insurance

Hotel discounts

Descripción de la vacante

Loews Ventana Canyon Resort in Tucson seeks a Food and Beverage Supervisor to lead dining and beverage operations across outlets, ensuring exceptional guest experiences. You will supervise staff, monitor service standards, and coordinate with kitchen teams for timely service.

The role emphasizes staff training, event support, and maintaining high levels of quality and presentation in a fast-paced resort environment.

Formación

• Minimum of one year of food and beverage experience; prior leadership or supervisory experience preferred.
• Thorough understanding of food and beverage techniques, service standards, and sanitation regulations.
• Strong organizational, communication, and leadership skills with the ability to motivate teams.
• Proficient in Microsoft Office and familiar with POS systems and basic financial reporting.
• Ability to lift and carry trays weighing 35+ pounds.

Responsabilidades

• Oversee daily operations of assigned food and beverage outlets to ensure efficiency.
• Monitor service quality, food presentation, and guest satisfaction to uphold high standards.
• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery.
• Assist with planning and managing special events, banquets, and private functions.
• Greet guests, address inquiries, and resolve complaints promptly and professionally.
• Gather and analyze guest feedback to suggest improvements and enhance experiences.
• Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads.
• Conduct pre-shift meetings to communicate priorities, updates, and promotions.
• Support recruitment, onboarding, and training of new team members.
• Provide ongoing coaching and feedback to maintain service excellence.
• Monitor inventory and stock levels, coordinating purchases to meet operational needs.
• Track sales, control waste, and implement portion control to optimize profitability.
• Ensure compliance with health, safety, and hygiene regulations across all operations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned

Conocimientos

Team leadership

Guest service

Communication

Problem solving

Staff training

Inventory management

POS systems

Microsoft Office

Educación

High school diploma

Herramientas

POS systems

MS Office

Descripción del empleo

Loews Ventana Canyon Resort in Tucson seeks a Food and Beverage Supervisor to lead dining and beverage operations across outlets, ensuring exceptional guest experiences. You will supervise staff, monitor service standards, and coordinate with kitchen teams for timely service.

The role emphasizes staff training, event support, and maintaining high levels of quality and presentation in a fast-paced resort environment.