Luxury Client Advisor: Elevate Experiences & Sales

UNAVAILABLE; New York (NY); On-site; USD 28,000 - 32,000; Full time

Job summary

Moncler is seeking a Client Advisor to embody our brand promise and deliver exceptional client experiences in a luxury retail environment in New York. You will welcome clients, understand their needs, and guide them across the brand while building lasting relationships.

You will strive to achieve and exceed store goals and participate in team initiatives. As a Major role, you will also support visual merchandising or training needs when required, collaborate with store leadership, and maintain

Qualifications

• Minimum 2 years of retail experience, preferably in a luxury environment.
• In lieu of retail experience, hospitality or other client‑oriented roles are acceptable.
• Team-oriented with excellent interpersonal skills.
• Client-centric and thrives in a fast-paced environment.
• Fashion-forward with passion for the Brand and luxury goods.
• Professional presentation and ability to communicate clearly in writing and speech.
• Dependable, punctual, and flexible scheduling.
• English fluency required; additional languages preferred.

Responsibilities

• Welcome every client and provide top-tier client experience.
• Develop and cultivate long-lasting client relationships.
• Drive business and sales goals by engaging existing and new clients.
• Achieve and exceed sales goals and key KPIs.
• Collaborate with operations and leadership on policies and procedures.
• Support inventory preparation and visual merchandising standards.
• Follow brand standards in grooming and behavior.

Skills

Interpersonal communication

Client relationship management

Sales-driven / KPI focus

Professional communication

Punctuality & reliability

English communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Moncler is seeking a Client Advisor to embody our brand promise and deliver exceptional client experiences in a luxury retail environment in New York. You will welcome clients, understand their needs, and guide them across the brand while building lasting relationships.

You will strive to achieve and exceed store goals and participate in team initiatives. As a Major role, you will also support visual merchandising or training needs when required, collaborate with store leadership, and maintain