Luxury Client Advisor: Commission Eligible

Moncler; Santa Clara (CA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Commission

Medical/Dental/Vision

Employee discounts

Job summary

Moncler is seeking a Client Advisor who embodies the brand promise and delivers exceptional client experiences. You will welcome clients, cultivate long‑lasting relationships, and guide purchases across the brand while supporting store operations and visual merchandising as needed.

With at least 2 years in luxury retail or equivalent service roles, you will drive sales, manage KPIs, and collaborate with store leadership to maintain brand standards.

Qualifications

• Minimum 2 years of retail experience, preferably in a luxury environment.
• In lieu of retail experience, hospitality or other relevant client‑oriented/service roles are acceptable.
• Fluency in English required; additional languages preferred (Spanish, Mandarin, Cantonese, or Korean).
• Technologically savvy with proficiency in Microsoft tools.

Responsibilities

• Welcome every client and provide the utmost client experience in accordance with the Moncler Client Promise and Client Experience standards.
• Develop and cultivate long‑lasting client relationships through engaging conversation and active clientele management.
• Drive business and sales goals by proactively reaching out to existing clients and developing new clients.
• Achieve and exceed sales goals and KPIs (ADT, UPT, Data Capture, Repurchase Rate).
• Collaborate with operations to ensure adherence to company policies and procedures; support inventory prep and visual merchandising.

Skills

Team player

Client-centric

Fashion‑forward

Professional presentation

Dependable

Punctual

Tools

MS Word

MS Excel

Outlook

Job description

Moncler is seeking a Client Advisor who embodies the brand promise and delivers exceptional client experiences. You will welcome clients, cultivate long‑lasting relationships, and guide purchases across the brand while supporting store operations and visual merchandising as needed.

With at least 2 years in luxury retail or equivalent service roles, you will drive sales, manage KPIs, and collaborate with store leadership to maintain brand standards.