Luxury Client Advisor & Brand Ambassador

Moncler Group; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability insurance

Parental leave

Paid holidays

Vacation days

Employee discounts

Retirement plan

Job summary

Moncler Group is seeking a Client Advisor to deliver exceptional luxury experiences. You will welcome clients, cultivate long-term relationships, and tailor recommendations to individual needs in a high-end environment.

Reporting to the Client Advisor Manager, you will drive store performance, maintain brand standards, and collaborate across teams to provide seamless omnichannel service.

Qualifications

• Luxury retail experience preferred.
• Excellent communication and customer service skills.
• Ability to build long-term client relationships and proactively engage clients.

Responsibilities

• Foster a collaborative, inclusive team environment.
• Deliver exceptional luxury experiences and uphold Client Promise.
• Meet or exceed sales goals and KPIs; drive clienteling and engagement.
• Maintain product knowledge and brand heritage; stay informed on promotions.
• Process transactions, omnichannel requests, and store operations with integrity.

Skills

Clienteling

Multilingual

Sales excellence

Customer service

Brand ambassador

Job description

Moncler Group is seeking a Client Advisor to deliver exceptional luxury experiences. You will welcome clients, cultivate long-term relationships, and tailor recommendations to individual needs in a high-end environment.

Reporting to the Client Advisor Manager, you will drive store performance, maintain brand standards, and collaborate across teams to provide seamless omnichannel service.