Luxury Client Experience & Sales Advisor

Loro Piana; Palo Alto (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Coverage

Vision Coverage

Product discounts

Job summary

Loro Piana seeks a Client Advisor in Palo Alto to drive sales growth and deliver exceptional service to our luxury clients. You will build relationships and curate elevated shopping experiences that reinforce the brand's heritage.

The role requires 3+ years of luxury retail sales, product knowledge, and collaboration with the team to maintain outstanding store presentation and operational excellence. We offer medical, dental, vision coverage, fertility support, tuition reimbursement, 401K match,

Qualifications

• 3+ years of sales experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Exceed personal sales goals and drive growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with team members to ensure a seamless shopping experience and contribute to store success.
• Cultivate and maintain strong client relationships with post-purchase follow-up.
• Collect and update client information to tailor services to preferences.
• Engage with clients to promote products and drive sales growth.
• Oversee store displays to align with visual merchandising guidelines.
• Collaborate with leadership to implement action plans to boost sales and efficiency.
• Identify opportunities for optimizing sales and operations.

Skills

Luxury retail sales

Customer service

Teamwork

Problem solving

Physically capable

Tools

Microsoft Office

SAP

Job description

Loro Piana seeks a Client Advisor in Palo Alto to drive sales growth and deliver exceptional service to our luxury clients. You will build relationships and curate elevated shopping experiences that reinforce the brand's heritage.

The role requires 3+ years of luxury retail sales, product knowledge, and collaboration with the team to maintain outstanding store presentation and operational excellence. We offer medical, dental, vision coverage, fertility support, tuition reimbursement, 401K match,