Luxury Client Advisor - Elevate Sales & Service

Loro Piana; Bal Harbour Village (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Fertility support

Adoption and surrogacy reimbursement

Tuition reimbursement

401K match

Headspace mental health support

Product discount

Exclusive LVMH discounts

Job summary

Loro Piana in Bal Harbour, FL, seeks a Client Advisor to drive sales growth and deliver exceptional service for our luxury clients. You will build lasting relationships, showcase the brand’s finest textiles and products, and contribute to a elevated shopping experience.

The ideal candidate has 3+ years in luxury retail, strong product knowledge, proficiency with Microsoft Office and SAP, and a collaborative spirit to support store goals.

Qualifications

• 3+ years of sales experience, preferably in luxury retail.
• Proficiency with Microsoft Office and SAP.
• Excellent customer service, teamwork and problem-solving skills.
• Knowledge of sales, operations and inventory.

Responsibilities

• Exceed sales goals and drive store growth while upholding brand standards.
• Develop product knowledge to facilitate the sales process.
• Collaborate with team to ensure a seamless shopping experience.
• Maintain client relationships and provide after-sales support.
• Update client data to tailor future interactions.
• Engage with clients to promote products and drive sales.
• Maintain store displays per merchandising guidelines.
• Collaborate with leadership on sales action plans.
• Identify opportunities to optimize sales and operations.

Skills

Sales experience

Luxury retail

Microsoft Office

SAP

Customer service

Teamwork

Problem solving

Inventory knowledge

Tools

POS systems

Job description

Loro Piana in Bal Harbour, FL, seeks a Client Advisor to drive sales growth and deliver exceptional service for our luxury clients. You will build lasting relationships, showcase the brand’s finest textiles and products, and contribute to a elevated shopping experience.

The ideal candidate has 3+ years in luxury retail, strong product knowledge, proficiency with Microsoft Office and SAP, and a collaborative spirit to support store goals.