Luxury Client Advisor - Elevate the Exclusive Experience

Loro Piana; Florida; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Fertility support

Adoption and surrogacy

Tuition reimbursement

Mental health support

Job summary

Loro Piana is seeking a Client Advisor in Florida to deliver exceptional luxury shopping experiences and drive sales growth. You will build strong client relationships, curate personalized service, and uphold the brand's standards across the store environment.

With 3+ years in sales—preferably luxury retail—you will utilize product knowledge, collaborate with the team, and maintain flawless merchandising to maximize client satisfaction and store performance.

Qualifications

• 3+ years of sales experience, preferably in luxury retail.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services to individual preferences.
• Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.

Skills

Sales experience

Customer service

Teamwork

Problem-solving

Tools

Microsoft Office

SAP

Job description

Loro Piana is seeking a Client Advisor in Florida to deliver exceptional luxury shopping experiences and drive sales growth. You will build strong client relationships, curate personalized service, and uphold the brand's standards across the store environment.

With 3+ years in sales—preferably luxury retail—you will utilize product knowledge, collaborate with the team, and maintain flawless merchandising to maximize client satisfaction and store performance.