Luxury Client Advisor: Elevate VIP Customer Experience

LVMH; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401K match

Headspace mental health support

Exclusive LVMH discounts

Product discount

Job summary

Loro Piana seeks a Client Advisor in Miami to deliver exceptional luxury service and build enduring client relationships. You will drive sales growth, deepen product knowledge, and collaborate with the team to create memorable shopping experiences consistent with the Loro Piana standard.

Ideal candidates bring 3+ years in luxury retail, strong customer service, and a passion for premium textiles. The role emphasizes client engagement, after-sales support, and collaboration with store leadership

Qualifications

• 3+ years of sales experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Exceed personal sales goals and drive growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate product knowledge to facilitate the sales process.
• Collaborate with team to ensure a seamless shopping experience for clients and contribute to store success.
• Cultivate and maintain strong client relationships with post-purchase follow-up and after-sales support.
• Collect and update client information to tailor services to individual preferences.
• Actively engage with clients to promote products and drive sales growth.
• Oversee store displays to align with visual merchandising guidelines.
• Collaborate with leadership to execute plans to enhance sales performance.
• Identify opportunities for optimizing sales growth and operational efficiencies.

Skills

Sales experience

Customer service

Teamwork

Problem solving

Inventory knowledge

Tools

Microsoft Office

SAP

Job description

Loro Piana seeks a Client Advisor in Miami to deliver exceptional luxury service and build enduring client relationships. You will drive sales growth, deepen product knowledge, and collaborate with the team to create memorable shopping experiences consistent with the Loro Piana standard.

Ideal candidates bring 3+ years in luxury retail, strong customer service, and a passion for premium textiles. The role emphasizes client engagement, after-sales support, and collaboration with store leadership