Luxury Client Experience Ambassador

Moncler; Florida; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid holidays

Paid vacation

Employee discounts

Retirement plan with employer contrib.

Job summary

Moncler is seeking a Client Advisor who embodies our brand promises with a welcoming luxury experience for every client. You will report to the Client Advisor Manager or Store Manager, delivering exceptional service, understanding client needs, and cultivating long-term relationships that contribute to store performance.

Join a dynamic luxury retail team focused on premium experiences, clienteling, and exemplary service across a global client base.

Qualifications

• Minimum of two years of luxury retail, premium retail, hospitality, or other client-focused experience.
• Experience serving international or multilingual clientele is strongly preferred.
• Demonstrated ability to achieve sales goals while delivering exceptional client experiences.

Responsibilities

• Welcome every client and deliver an exceptional luxury experience.
• Build long-term client relationships through personalized service and active clienteling.
• Understand and anticipate client needs and recommend products to enhance the experience.
• Develop new client relationships through proactive outreach and follow-up using clienteling tools.
• Utilize bilingual or multilingual communication to support an international client base.

Skills

Luxury retail passion

Clienteling/relationship-building

Interpersonal communication

Team collaboration

Organizational skills

Professional presentation

Punctual/reliable

Retail technology / POS

Bilingual/multilingual skills

Tools

POS systems

Clienteling applications

Microsoft Office (Word/Excel/Outlook)

Job description

Moncler is seeking a Client Advisor who embodies our brand promises with a welcoming luxury experience for every client. You will report to the Client Advisor Manager or Store Manager, delivering exceptional service, understanding client needs, and cultivating long-term relationships that contribute to store performance.

Join a dynamic luxury retail team focused on premium experiences, clienteling, and exemplary service across a global client base.