Luxury Client Advisor & Brand Ambassador

Moncler S.P.A.; Livermore (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Disability coverage

Paid parental leave

Holidays and vacation

Employee discounts

Retirement plan with employer contrib.

Job summary

Moncler is seeking a Client Advisor to embody the brand, deliver extraordinary luxury experiences, and drive store performance. You will welcome clients, cultivate relationships, and promote Moncler products through personalized service and strategic clienteling.

The role emphasizes bilingual or multilingual communication when serving an international client base, with a focus on maintaining brand standards and achieving sales goals within a dynamic luxury environment.

Qualifications

• Minimum of two years in luxury or premium client-focused retail, hospitality, or equivalent.
• Experience serving international or multilingual clients preferred.
• Proven ability to meet sales goals while delivering exceptional client experiences.

Responsibilities

• Welcome each client and deliver a luxury experience aligned with Moncler Client Promise.
• Build long-term relationships through personalized service and clienteling.
• Understand client needs and recommend products accordingly.
• Proactively reach out to strengthen existing relationships and attract new ones.

Skills

Luxury retail

Clienteling

Multilingual

Interpersonal skills

POS systems

MS Office

Strong communication

Tools

Clienteling apps

POS systems

Microsoft Office

Job description

Moncler is seeking a Client Advisor to embody the brand, deliver extraordinary luxury experiences, and drive store performance. You will welcome clients, cultivate relationships, and promote Moncler products through personalized service and strategic clienteling.

The role emphasizes bilingual or multilingual communication when serving an international client base, with a focus on maintaining brand standards and achieving sales goals within a dynamic luxury environment.