Luxury Client Experience Advisor

Moncler; Orlando (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Comprehensive benefits

Paid time off

Quarterly incentive

Retirement plan

Job summary

Moncler in Orlando, FL seeks a Client Advisor to embody the brand and deliver exceptional luxury experiences. You will welcome clients, understand needs, cultivate relationships, and contribute to store performance.

The role requires at least two years in luxury retail or client-focused roles; multilingual abilities are preferred. You will maintain brand standards, use POS and clienteling tools, and participate in daily operations.

Qualifications

• Minimum of two years of luxury or premium retail experience.
• Experience serving international or multilingual clients is preferred.
• Proven ability to meet sales goals while delivering exceptional client experiences.

Responsibilities

• Welcome every client and deliver a luxury experience in line with brand standards.
• Build long‑term client relationships through personalized service and outreach.
• Maintain knowledge of Moncler products, promotions, and stock availability.
• Process transactions, fulfill orders, and support omnichannel services.

Skills

Luxury retail

Multilingual

Sales goals

Customer service

POS systems

Tools

POS systems

Clienteling apps

Microsoft Office (Word, Excel, Outlook)

Job description

Moncler in Orlando, FL seeks a Client Advisor to embody the brand and deliver exceptional luxury experiences. You will welcome clients, understand needs, cultivate relationships, and contribute to store performance.

The role requires at least two years in luxury retail or client-focused roles; multilingual abilities are preferred. You will maintain brand standards, use POS and clienteling tools, and participate in daily operations.