Luxury Client Advisor & Brand Ambassador

Moncler; Boca Raton (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

Moncler in Boca Raton seeks a Client Advisor to deliver the trusted Moncler Client Promise, create an welcoming environment, and guide clients across the brand while driving store performance. The role emphasizes relationship building, proactive outreach to clients, and collaboration with the team on visual merchandising and training.

The ideal candidate brings at least 2 years in luxury retail or related client-focused service, with strong English communication and a fashion-forward mindset.

Qualifications

• Minimum 2 years of retail experience, preferably in luxury environment.
• Hospitality or other client-oriented/service roles acceptable in lieu of retail experience.
• English communication required; additional languages preferred (Spanish, Mandarin, Cantonese).

Responsibilities

• Welcome clients and deliver premium experience per Moncler Client Promise and standards.
• Develop and cultivate client relationships through engaging conversation and clientele management.
• Drive sales goals and KPIs by proactively contacting existing clients and developing new ones.
• Review personal KPI achievement and adjust sales approach accordingly.
• Learn and master Brand and product knowledge.
• Collaborate with operations and store leadership to follow company policies and procedures.
• Assist in inventory preparation and visual merchandising to maintain standards.
• Support repairs, charges, and holds follow-ups as needed.

Skills

Teamwork

Client focus

Fashion passion

Professional presentation

Reliability

English communication

Additional languages

MS Office

Tools

Microsoft Office

Job description

Moncler in Boca Raton seeks a Client Advisor to deliver the trusted Moncler Client Promise, create an welcoming environment, and guide clients across the brand while driving store performance. The role emphasizes relationship building, proactive outreach to clients, and collaboration with the team on visual merchandising and training.

The ideal candidate brings at least 2 years in luxury retail or related client-focused service, with strong English communication and a fashion-forward mindset.