Luxury Client Events & Hospitality Lead

Join; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Commission and bonus incentives

Medical, Dental, Vision

Life Insurance and Disability

Paid time off

Parental leave

401(k) and Roth Retirement plan

Flexible spending accounts

Fitness reimbursement

Product discount

Calm App access

Job summary

Hermès of Paris in New York seeks an Hospitality Events Coordinator to elevate client experience across the network by supporting hospitality initiatives, gifting programs, and high‑touch event moments. You will report to the Director of Client Events and collaborate with store teams and vendors to ensure a luxurious client journey.

You will manage hospitality operations, budgets, invoices, and inventory, while contributing to regional animations and post‑event recaps.

Qualifications

• 1–2 years’ experience in similar role
• Hands-on event planning experience and logistics management
• Strong planning & organizational skills with deadlines
• Excellent budget management skills
• Proven ability to multi-task in high-stress situations
• Resourceful problem-solver
• Self-starter and able to work independently
• Must be flexible to travel
• Proficient in negotiation skills
• Strong knowledge of Microsoft Office & PowerPoint

Responsibilities

• Lead research, sourcing, and recommendations for client gifting, seasonal treats, and hospitality gestures aligned with maison standards.
• Manage annual and key-moment treat rollouts, including vendor coordination, ordering, tracking, and communication to stores.
• Schedule and facilitate bi-monthly hospitality calls with store hospitality ambassadors to share best practices and gather feedback alongside the Director of Client Events.
• Maintain hospitality guidelines, trackers, and reference tools to support consistent, elevated service across the network.
• Support the development of new hospitality concepts and enhancements that strengthen client engagement and retention.
• Support hospitality ambassador supplies replenishment including beverages, supplies, and activities.
• Coordinate hospitality components for high-touch hospitality events, including florals, treats, gifting, and guest-facing details, ensuring seamless execution with vendors and onsite teams.
• Support select client-facing events and regional animations with hospitality elements, including logistics, vendor contracts, invoice processing, budget tracking, and inventory management.
• Work alongside Director to oversee the hospitality budget process, ensuring compliance with accounting and finance requirements, maintaining accurate invoice records, and managing vendor setup and documentation.
• Provide regular updates to the Director on delegated tasks, ensuring timely follow-up and proactive anticipation of department needs.
• Develop competitive research on relevant client experience and hospitality trends to inform local and global initiatives.
• Perform additional duties as assigned by the supervisor.

Skills

Event planning

Logistics management

Budget management

Multitasking

Negotiation

Microsoft Office

PowerPoint

Travel flexibility

Tools

Microsoft Office

Job description

Hermès of Paris in New York seeks an Hospitality Events Coordinator to elevate client experience across the network by supporting hospitality initiatives, gifting programs, and high‑touch event moments. You will report to the Director of Client Events and collaborate with store teams and vendors to ensure a luxurious client journey.

You will manage hospitality operations, budgets, invoices, and inventory, while contributing to regional animations and post‑event recaps.