Luxury Client Advisor & Visual Merchandising Specialist

Loewe; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Bonus structure

Paid time off

Holiday pay

401k

Job summary

LOEWE in Boston's Copley Place boutique is seeking a Client Advisor, Visual Expert to build client relationships in the luxury market while maintaining visual standards. You will collaborate with the VM team to execute floor changes, manage VM needs, and uphold LOEWE’s image daily.

The role emphasizes meeting sales targets, delivering personalized service, and leveraging CRM data for future opportunities. A strong team player with flexible hours is essential.

Qualifications

• 3+ years luxury fashion sales experience in retail.
• Experience crafting windows and interior displays.
• Proven history of exceeding targets while building relationships with customers and colleagues.
• Willingness to work nights and overnights.
• Excellent communication skills, both verbal and written, and the ability to multitask.
• Strong organizational skills and follow-through.
• Team-oriented mindset with collaboration in mind.
• Ability to adapt to a dynamic, fast-paced environment.

Responsibilities

• Meet or exceed monthly and yearly sales objectives.
• Provide outstanding personalized customer service and deepen client relationships.
• Surpass KPI targets through top-tier service.
• Utilize CRM tools to gather data for personalized engagement.
• Maintain visual standards and assist VM team with floor changes.
• Ensure sales floor and stockroom are organized per policy.
• Contribute to product presentation and brand image standards.
• Record customer information accurately and follow up on sales, events, or inquiries.
• Support store events, shipping, and inventory control as needed.

Skills

Luxury fashion sales

Window display

Customer relationships

Communication skills

Team collaboration

Flexible schedule

Foreign language knowledge

Job description

LOEWE in Boston's Copley Place boutique is seeking a Client Advisor, Visual Expert to build client relationships in the luxury market while maintaining visual standards. You will collaborate with the VM team to execute floor changes, manage VM needs, and uphold LOEWE’s image daily.

The role emphasizes meeting sales targets, delivering personalized service, and leveraging CRM data for future opportunities. A strong team player with flexible hours is essential.