Luxury Client Advisor & Visuals Expert - VIP Service

LVMH; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Bonus Structure

Paid Time Off

Holiday Pay

401k

Employee contributions

Job summary

Loewe Boston Copley Place is seeking a Client Advisor, Visual Expert to cultivate client relationships in the luxury market while achieving store goals and upholding the brand's values. In this role, you will collaborate with the VM team to implement floor changes and ensure adherence to VM standards across the store.

Excellent product knowledge and clienteling are essential to success. Candidates with 3+ years in luxury retail, ability to work evenings/weekends, and strong communication skills

Qualifications

• Minimum 3 years of luxury fashion sales experience in retail.
• Experience crafting windows and interior displays and space utilization.
• Proven history of exceeding individual/store targets while building relationships.
• Willingness to work nights and overnights.
• Strong written and verbal communication; highly organized and collaborative.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Continuously meet or surpass monthly and yearly sales objectives, contributing to business growth.
• Provide outstanding personalized service and showcase knowledge of LOEWE products and heritage.
• Exceed KPIs by delivering top-tier customer service.
• Use CRM tools to collect customer data for engagement and future opportunities.
• Collaborate with colleagues to maintain a positive work environment and store standards.
• Keep sales floor and stockroom organized according to policy.
• Contribute to visual presentation and uphold LOEWE image standards.
• Record customer information accurately in the database and promote store events.
• Maintain an organized client book and prompt follow-up on sales and inquiries.
• Assist with shipping, alterations, and general housekeeping as needed.
• Support VM with in-store events, window displays, and installations.

Skills

Luxury fashion sales experience

Windows/interior displays

Relationship building

Night shifts

Communication skills

Organizational skills

Team oriented

Flexible schedule

Foreign language knowledge

Job description

Loewe Boston Copley Place is seeking a Client Advisor, Visual Expert to cultivate client relationships in the luxury market while achieving store goals and upholding the brand's values. In this role, you will collaborate with the VM team to implement floor changes and ensure adherence to VM standards across the store.

Excellent product knowledge and clienteling are essential to success. Candidates with 3+ years in luxury retail, ability to work evenings/weekends, and strong communication skills