Luxury Retail Team Leader: VIP Client Experience & Sales

LVMH Group

Costa Mesa (CA)

On-site

USD 39,000 - 44,000

Full time

8 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short/long-term disability

Paid time off

Employee discount/perks

401k

Job summary

LOEWE in California is seeking a Team Leader to support the South Coast Plaza team, mentoring Client Advisors and building a strong personal client business for an elevated customer experience. You will partner with Store Manager to meet key quantitative and qualitative results, guiding the sales floor and improving daily operations.

The role emphasizes leadership, client relationships, and a commitment to LOEWE standards.

Qualifications

5+ years’ experience in retail environment.
2+ years’ experience in a supervisor/department manager role.
Proven experience driving positive customer interactions.
Strong verbal and written communication skills.
Excellent organizational skills.
Flexibility to work a retail schedule including evenings, weekends, and holidays.

Responsibilities

Assist Store Manager with day-to-day management of sales team.
Act as Manager on Duty in absence of Store Manager and/or Store Operations Manager.
Lead by example on sales floor and mentor staff on standard processes.
Keyholder, opening and closing responsibilities.
Ensure sales team is enhancing their down time as well as completing tasks to LOEWE standards.
Meet monthly/yearly sales projections and mentor on how to increase sales penetration.