Luxury Client Advisor: Private Shopping Specialist

Insight Global; Boston (MA); Presencial; USD 26.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare insurance

Paid leave

Descripción de la vacante

Insight Global is partnering with a luxury Italian fashion brand to hire a Client Advisor for its new Boston location. You will deliver a personalized, high‑touch in‑store experience and cultivate lasting client relationships.

The role emphasizes relationship‑driven sales and clienteling, hosting private appointments, and providing styling guidance for both women and men in a refined retail setting. Availability includes weekends and holidays.

Formación

• 2+ years of customer service experience, preferably in luxury retail.
• Proven ability to build and maintain client relationships and drive repeat business.
• Experience in luxury or freestanding boutique environments.
• Strong communication with a customer-first mindset.
• Polished presentation and high attention to detail.
• Self-motivated and goal-oriented, comfortable with sales targets.
• Flexible schedule including weekends and holidays.
• Ability to stand for extended periods and lift 20+ pounds as needed.

Responsabilidades

• Deliver a highly personalized, luxury-level client experience through one-on-one selling and relationship building.
• Grow and maintain a personal client book, driving repeat business and ongoing client engagement.
• Capture customer information and follow up via phone and written communication.
• Style and advise clientele with deep product knowledge and brand awareness.
• Meet or exceed individual sales and productivity goals through consultative selling.
• Support private shopping appointments and elevated client interactions.
• Communicate the brand’s craftsmanship, materials, and values authentically.
• Partner with store leadership to support daily operations, KPIs, and store initiatives.
• Assist with visual standards, opening/closing, POS usage, and end-of-day communications.
• Maintain a clean, organized boutique reflecting luxury standards.

Conocimientos

Customer service

Clienteling

Luxury retail

Communication

Attention to detail

Sales targets

Flexibility

Stand for long

Descripción del empleo

Insight Global is partnering with a luxury Italian fashion brand to hire a Client Advisor for its new Boston location. You will deliver a personalized, high‑touch in‑store experience and cultivate lasting client relationships.

The role emphasizes relationship‑driven sales and clienteling, hosting private appointments, and providing styling guidance for both women and men in a refined retail setting. Availability includes weekends and holidays.