Luxury Client Advisor - Boston Boutique Launch

Insight Global; Boston (MA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Healthcare insurance

Paid leave

Commission on sales

Store opening experience

Job summary

Insight Global is partnering with a luxury Italian fashion brand to hire Client Advisors for the launch of its Boston location. You will be a brand ambassador, delivering a personalized, high-touch client experience and building a loyal client book.

The role emphasizes relationship-driven selling, private shopping support, and collaboration with store leadership on opening initiatives. Weekend and holiday availability, strong communication, and a polished presentation are essential.

Qualifications

• 3+ years of experience in customer service, preferably within luxury or contemporary retail.
• Able to work weekends and holidays.
• Proven ability to build and maintain client relationships and drive repeat business.
• Experience in luxury or freestanding boutique environments.
• Strong communication skills with a client-first mindset.
• Professional, polished presentation with attention to detail.

Responsibilities

• Deliver a highly personalized, luxury-level client experience through one-on-one selling and relationship building.
• Build, grow, and maintain a personal client book, driving repeat business and long-term engagement.
• Capture client information and lead thoughtful follow-ups via phone and written communication.
• Provide elevated styling support and product guidance for both men’s and women’s collections.
• Meet or exceed individual sales and productivity goals through consultative selling.
• Support private shopping appointments and VIP client interactions.
• Contribute to new store opening efforts, including merchandising and floor setup.

Skills

Clienteling

Relationship building

Sales targets

Communication skills

Polished presentation

Flexible schedule

Tools

POS systems

CRM tools

Job description

Insight Global is partnering with a luxury Italian fashion brand to hire Client Advisors for the launch of its Boston location. You will be a brand ambassador, delivering a personalized, high-touch client experience and building a loyal client book.

The role emphasizes relationship-driven selling, private shopping support, and collaboration with store leadership on opening initiatives. Weekend and holiday availability, strong communication, and a polished presentation are essential.