Luxury Client Advisor & Experience Specialist

Max Mara Fashion Group; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A luxury fashion retailer located in Boston seeks a retail associate who will assist stylists, build client confidence, and resolve customer service issues. Candidates should have 2-4 years of retail experience, preferably in luxury or high-end environments. Strong interpersonal and organizational skills are essential, along with the ability to maintain a positive work environment. This role will also involve maximizing customer experience and adhering to company policies and procedures.

Qualifications

• Minimum 2-4 years of Retail experience; luxury a plus.
• Strong interpersonal, organizational, and communication skills.
• Able to work independently as well as collaboratively.

Responsibilities

• Assist stylists in the absence of store management.
• Actively builds client confidence by creating an engaging experience.
• Resolving customer service issues swiftly.

Skills

Strong interpersonal skills

Organizational skills

Communication skills

Education

2-4 years of retail experience

Experience in luxury or high-end retail

Job description

A luxury fashion retailer located in Boston seeks a retail associate who will assist stylists, build client confidence, and resolve customer service issues. Candidates should have 2-4 years of retail experience, preferably in luxury or high-end environments. Strong interpersonal and organizational skills are essential, along with the ability to maintain a positive work environment. This role will also involve maximizing customer experience and adhering to company policies and procedures.