Luxury Client Advisor - In-Store & Omnichannel

PRADA; Honolulu (HI); On-site; USD 38,000 - 52,000; Full time

Job summary

Prada seeks a dedicated Client Advisor to deliver an extraordinary luxury customer experience, placing clients at the center and guiding them through the Prada world on both in-store and e-commerce channels.

You will aim to achieve personal and store sales targets, build meaningful relationships, and demonstrate in-depth knowledge of Prada products, history, and DNA while embracing an Omni-Channel mindset.

Qualifications

• Experience in luxury fashion and clienteling.
• Demonstrated ability to meet and exceed sales targets.
• Excellent communication and presentation skills.

Responsibilities

• Place the customer at the center and deliver exceptional service.
• Exceed individual and store sales targets.
• Maintain deep product knowledge and Prada DNA.
• Capture client data in CRM to personalize outreach.
• Conduct in-store and virtual appointments.
• Promote Omni-Channel experience.
• Maintain stock room and assist back-of-house.
• Adhere to company procedures and security.
• Collaborate with team to ensure exceptional customer experiences.

Skills

Luxury retail

Customer service

CRM

Sales targets

Omni-Channel

Tools

CRM software

Job description

Prada seeks a dedicated Client Advisor to deliver an extraordinary luxury customer experience, placing clients at the center and guiding them through the Prada world on both in-store and e-commerce channels.

You will aim to achieve personal and store sales targets, build meaningful relationships, and demonstrate in-depth knowledge of Prada products, history, and DNA while embracing an Omni-Channel mindset.