Luxury Client Advisor — Elevate In-Store Brand Experiences

Prada

Miami (NM)

On-site

USD 42,000 - 60,000

Full time

3 days ago

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Job summary

Prada Group is seeking a luxury client service ambassador to guide clients through the brand philosophy and create an extraordinary in-store experience. You will connect with customers, promote omnichannel engagement, and collaborate with teams to maximize sales while maintaining the highest standards in visual presentation and product knowledge.

The role emphasizes relationship-building, client-centric service, and a deep passion for fashion and luxury goods, with the expectation of

Qualifications

Passion for selling luxury goods and delivering exceptional client service.
Ability to build long-lasting relationships with clients and understand their needs.
Excellent communication and interpersonal skills; fluent English required; other languages a plus.

Responsibilities

Put the customer at the center, create a welcoming environment, and provide an excellent service according to the client journey.
Capture customer data in CRM to tailor relationships and opportunities.
Promote an Omni Channel mindset and collaborate with colleagues to ensure a consistent luxury experience.
Maintain shop floor standards and visual displays in line with brand guidelines.
Support in meeting individual sales targets and KPIs while safeguarding product security.