Luxury Client Advisor: Elevate Sales & Service

Loro Piana; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Loro Piana is seeking a Client Advisor to join our Scottsdale store. You will drive sales growth and deliver exceptional service, building lasting client relationships and curating elevated shopping experiences.

Leverage product knowledge and teamwork to ensure a seamless shopping journey, while maintaining store standards and assisting with inventory, displays, and post-purchase follow-up.

Qualifications

• Proficient in customer service and teamwork within a luxury retail setting.
• Strong attention to detail and service excellence to drive sales.
• Familiarity with sales processes, operations, and inventory management.

Responsibilities

• Exceed personal sales goals and support store growth while upholding brand standards.
• Develop product knowledge to facilitate the sales process.
• Collaborate with team to deliver a seamless shopping experience for clients.
• Cultivate client relationships with after-sales follow-up and tailored service.
• Update client data to personalize future interactions and services.
• Engage clients to promote products and drive sales growth.
• Maintain store displays in line with visual merchandising guidelines.
• Work with leadership to implement plans to boost sales performance.

Skills

Customer service

Teamwork

Attention to detail

Sales experience

Tools

Microsoft Office

SAP

Job description

Loro Piana is seeking a Client Advisor to join our Scottsdale store. You will drive sales growth and deliver exceptional service, building lasting client relationships and curating elevated shopping experiences.

Leverage product knowledge and teamwork to ensure a seamless shopping journey, while maintaining store standards and assisting with inventory, displays, and post-purchase follow-up.