Luxury Client Advisor: Elevate Experiences & Sales

Loro Piana; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Loro Piana in Dallas region seeks a Client Advisor to drive sales and deliver exceptional service to our discerning clients. You will build lasting client relationships, curate elevated shopping experiences, and contribute to the store's success through knowledgeable product guidance and proactive engagement.

The role emphasizes teamwork, adherence to brand standards, and a commitment to luxury service across all client interactions. Prior experience in luxury retail is preferred.

Qualifications

• 2+ years of sales or sales support experience, preferably in a luxury retail environment.
• Proven ability to build client relationships and deliver elevated shopping experiences.
• Knowledge of sales, operations, and inventory.

Responsibilities

• Exceed personal sales goals in a team setting while upholding Loro Piana standards.
• Develop product knowledge to facilitate the sales process.
• Collaborate with team to ensure a seamless shopping experience for clients.
• Cultivate and maintain relationships with clients, following up on purchases and providing after-sales support.
• Collect and update client information to tailor services to individual preferences.
• Actively engage with clients to promote products and drive sales growth.
• Oversee maintenance of store displays to align with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans to enhance sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.

Skills

Excellent customer service

Team collaboration

Attention to detail

Sales knowledge

Tools

Microsoft Office

SAP

Job description

Loro Piana in Dallas region seeks a Client Advisor to drive sales and deliver exceptional service to our discerning clients. You will build lasting client relationships, curate elevated shopping experiences, and contribute to the store's success through knowledgeable product guidance and proactive engagement.

The role emphasizes teamwork, adherence to brand standards, and a commitment to luxury service across all client interactions. Prior experience in luxury retail is preferred.