Client Advisor, Dallas

LVMH Group; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Loro Piana is seeking a Client Advisor in Dallas to drive sales while delivering exceptional service. You will build client relationships and curate elevated shopping experiences aligned with luxury brand standards.

Role emphasizes product knowledge, after-sales follow-up, and collaboration with store leadership to boost performance.

Qualifications

• 2+ years of sales or sales support experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Strong customer service, attention to detail and teamwork.

Responsibilities

• Exceed personal sales goals and drive growth in a team setting.
• Develop product knowledge to facilitate the sales process.
• Collaborate with team to ensure a seamless shopping experience for clients.

Skills

Customer service

Teamwork

Sales knowledge

Operations knowledge

Inventory knowledge

Tools

SAP

Microsoft Office

Job description

We are seeking a Client Advisor to join our team at Loro Piana. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives.

Job responsibilities

• Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services to individual preferences.
• Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.

Profile

• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service, and teamwork skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.
• 2+ years of sales or sales support experience, preferably in a luxury retail environment.